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Having worked for Kew Green since 2004 as a General Manager with a reputation for turning around poorly performing properties, Suzanne was appointed Director of Operations in 2017, responsible for a number of hotels in the north east. Having previously worked for Marriott and Swallow hotels, she has successfully led her teams through the rebranding process. Suzanne is proud to have developed a number of Kew Green’s current General Managers and is passionate about people engagement, believing it is the key to delivering outstanding results.