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Birgitta Moisala has accumulated significant experience in customer relations and pension consulting, currently serving as Customer Relations Manager, Trainer, and Pension Specialist at Keva since March 1999. Prior to this role, Birgitta was a Rehabilitation Counselor at Vakuutuskuntoutus VKK r.y from February 1998 to February 1999 and worked as a Research Assistant at the University of Helsinki from May 1997 to February 1998. Birgitta holds a Master’s Degree in Social Sciences from the University of Helsinki, obtained between 1990 and 1997, as well as Basic Studies in Human Resource Management from the University of Jyväskylä, completed in 2010.