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Iris Ponsen Joziasse is an experienced helpdesk support professional currently employed at Kerridge Commercial Systems since July 2020, where responsibilities include ERP software support for various global customers. Previously, Iris held a similar role at Unit4 Benelux from August 2012, focusing on customer issue resolution and client communication. Iris also has a background in production planning and customer service from Transnational Blenders BV and INVISTA, where responsibilities spanned logistics, order handling, and supply chain management. Early career experience includes laboratory technician roles at DuPont, overseeing quality control and material management. Iris holds an education from Van 't Hoff Instituut, completed in 1986.