James Saban is a seasoned professional with extensive experience in operations management across various companies in the technology and telecommunications sectors. Currently serving as General Manager of Global Operations at Kepler Analytics since April 2019, James previously held roles such as Operations Manager at Verifone and Service Manager at Teknocorp Australia. James's career began in 2005 at JNB Electronics as Service Operations Manager, followed by a position as State Service Centre Manager at Accord Customer Care Solutions AUS. Earlier experience includes work as National Service Center Supervisor at Vodafone Australia. James possesses a strong educational background with an Associate Diploma in Electronics from RMIT University and multiple certifications in technical services and customer service management from respected institutions including Motorola, Nokia, and Panasonic.