KeolisAmey Docklands, a new joint venture formed between Keolis and Amey to operate and maintain the DLR for the next seven years.

Transportation

KeolisAmey Docklands

Richard Graham

Harriet Owen

Steve Rigler

Krishma Shah

Nishal Patel

Beckie Barnes AdvDipHRM

Adam Johns

David Dawson

Paul Rankin

Andrew Dickinson

Samantha Murat

The Engineering Team at KeolisAmey Docklands is responsible for ensuring the optimal operation and maintenance of the Docklands Light Railway (DLR). This includes maintaining and upgrading electrical and signalling systems, ensuring the integrity of civil and track infrastructure, managing rolling stock performance, and integrating advanced telecommunications and IT solutions to enhance operational efficiency and safety over the next seven years.

Engineering Team

The Service Delivery Team at KeolisAmey Docklands ensures optimal operation of the Docklands Light Railway (DLR) by managing and coordinating daily services, overseeing control center activities, and maintaining adherence to safety and performance standards. They support seamless delivery through strategic leadership and operational oversight, ensuring passenger satisfaction and efficient transit operations.

Service Delivery Team

This department is responsible for managing and enhancing the customer experience for passengers throughout their journey.

Passenger Services

The Engineering and Technical Services Team at KeolisAmey Docklands is responsible for ensuring the efficient operation and maintenance of the Docklands Light Railway (DLR). This includes overseeing engineering responses, maintaining lifts and escalators, managing building services, and ensuring the functionality of automatic fare collection systems.

Engineering and Technical Services Team

The Human Resources and Learning team at KeolisAmey Docklands is responsible for recruitment, employee development, and organizational safety innovation. They manage talent acquisition, foster business engagement, ensure compliance with HSQE (Health, Safety, Quality, and Environment) standards, and promote a resilient workforce through continuous learning and safety training initiatives.

Human Resources and Learning

The Analysts and Managers team at KeolisAmey Docklands is responsible for leveraging data and technology to enhance operational efficiency and security. This includes managing business intelligence, overseeing IT systems, facilitating project transitions, and ensuring the smooth and secure operation of the Docklands Light Railway (DLR).

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KeolisAmey Docklands

Org chart

Teams

Engineering Team

Service Delivery Team

Passenger Services

Engineering and Technical Services Team

Human Resources and Learning

Analysts and Managers

Offices

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KeolisAmey Docklands

Org chart

Teams

Engineering Team

Service Delivery Team

Passenger Services

Engineering and Technical Services Team

Human Resources and Learning

Analysts and Managers

Offices

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