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Ben Franklin's work experience includes a variety of roles in sales and account management. Ben started their career at IBM in 2012 as a CRM Subject Matter Expert, providing support and training on sales forecasting systems. Ben then joined Goodform CRM in 2014 as a Telesales representative, focused on increasing memberships for Tottenham Hotspur FC. In the same year, they also worked at Bluebird IT Solutions as an IBM Account Manager, involved in sales strategy and business development. From 2014 to 2015, they returned to IBM as an ITS Sales Specialist, working on large deals and handling various sales processes. In 2016, Ben took on the role of IBM Big Data Analytics Partner Enablement Manager at IBM, responsible for building relationships and finding new business opportunities. Ben also worked at Kentico Software, starting as an Account Executive and progressing to VP Sales EMEA & LATAM and VP of Channel and New Business. In their most recent role, they led the sales efforts for Kentico DXP in the UK and Ireland.

Ben Franklin attended Bilton School from 2003 to 2008, where they obtained 14 GCSEs with grades B and above. After that, they attended Lawrence Sheriff School from 2008 to 2010, where they completed their A levels, achieving 3 Grade B and above. Following their time at Lawrence Sheriff School, they enrolled at Northumbria University from 2010 to 2014, where they pursued a degree in Business with Economics, focusing on Economics. In 2016, Ben Franklin obtained a certification in IBM Cloud Solutions - Connectivity and Integration Sales Mastery v1 from IBM.