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Lorena Magedara is an accomplished professional with extensive experience in customer service and operational management across various industries. Currently serving as Assistant Manager at Kennards Self Storage since March 2020, responsibilities include overseeing daily operations, ensuring customer satisfaction, conducting facility inspections, and monitoring sales performance. Previous roles include Customer Service Attendant at Cater Care, where Lorena was responsible for frontline customer service and food quality checks, and Customer Service Officer at McArthur, promoting transportation projects and conducting surveys. Additional experience includes quality control engineering at IDC INVERSIONES S.A. and quality analysis at Andamios y Encofrados SAS. Lorena holds multiple advanced diplomas and certificates in project management and leadership, alongside a Bachelor of Engineering in Industrial Engineering.