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Jihwan Kim is currently working as a Senior Data Analyst - Claims Reporting at Kemper since September 2023. Prior to this role, they served as a Data Analytics Senior Consultant at Allstate from October 2022 to September 2023 and as a Commercial Product Analyst at Farmers Insurance from September 2021 to October 2022. With a background in English Literature from Whitman College, they also have experience in education as the Director of Test Prep & External College Admissions Consulting at Oaks Christian School. Additionally, they held various roles at Elite Educational Institute from June 2010 to December 2015, including Senior project technical writer, Assistant Director, Elite Community Scholars Site Director, and Senior Instructor.