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Jan-Hauke Jaffke is currently serving as a Customer Success Manager at Keepit since August 2023, where responsibilities include advising customers to achieve business outcomes, delivering demonstrations and training, and managing a customer portfolio to enhance satisfaction. Prior to this role, Jan-Hauke worked as a Strategic Account Consultant at Templafy, focusing on content enablement and business performance. Jan-Hauke's career also includes positions in customer success and sales at TimeLog, Teachr.ai, and HelloFresh, alongside experiences in customer service, event coordination at Panorama Festival 2018, and entrepreneurship with a small webshop. Jan-Hauke holds a degree from Gotved Skolen and has completed HF education at VUC Syd.