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Stefania Bracho Liberatore is an experienced professional with a robust background in customer service and leadership roles. Currently serving as the Customer Care Team Lead at Keela since April 2021, Stefania has progressively advanced through various customer support positions within the company. Prior experience includes roles at lululemon as a GEC Educator and on the Returns Team, contributing to guest relations efforts. Stefania has also demonstrated strong organizational and leadership skills as Vice President of the UBC Mexican Student Association, where responsibilities included external communications and event management. Additional experience covers roles at Kyo: Korean BBQ & Sushi House, Liquid Nutrition, and Latincouver, showcasing a diverse skill set in customer service, event coordination, and community engagement. Stefania holds a Bachelor's degree in Sociology from The University of British Columbia, obtained in 2020, and graduated from Escuela Campo Alegre in 2015.