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M Arvi Gelar Julian is a Partnership & Community Marketing Specialist at Kasoem Group since September 2024, following a four-year tenure at CrediBook (YC W22) where significant accomplishments included generating 2000 leads through workshops and increasing a community’s followers by over 150% year-over-year. Previous roles encompassed Customer Care Supervisor, where mentorship and performance management of customer support teams were key responsibilities, and Customer Care Associate, focusing on direct communication with customers and resolving issues. An internship at PT Payfazz Teknologi Nusantara provided experience in brand marketing and event promotion, while earlier work as an Educational Consultant at Universitas Bakrie involved engaging prospective students and facilitating campus promotion. M Arvi holds a degree in Ilmu Manajemen from Universitas Bakrie, completed in 2020.