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H. Christopher Hoots has a diverse work experience in customer support and IT management. H Christopher started their career at the S.C. Department of Health & Environmental Control, where they served as an Information Resource Consultant II and later as an IT Manager, Service Integration. In these roles, they provided desktop support, monitored call requests, and managed the Microsoft Volume Purchase Software Library. H Christopher then joined Unitrends MSP as a Manager, Customer Support Engineering, overseeing the support team. Currently, they work as the Director of Customer Support at Kaseya.

H Christopher Hoots completed the Leadership Excellence and Achievement Program (LEAP) from 2016 to 2017, with a field of study in Leadership. Prior to that, from 1997 to 1999, they pursued Accounting and Business/Management at Midlands Technical College. No specific degrees were mentioned.