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Pavani Malhotra is an experienced professional in technical account management, currently serving as Associate Director at Karix since November 2018. In this role, Pavani oversees key global clients and aggregators, facilitating mobile engagement solutions across various channels including SMS and WhatsApp. Previously, Pavani held positions at RAH Infotech Pvt Ltd, where responsibilities included managing key accounts and driving sales, and has also worked in sales and account management roles at PayU Payments Private Limited and Knowlarity Communications. Pavani began the career with internships at Trident Hotels, Ericsson, and Netmax Technology, and holds a Bachelor of Technology degree in Electronics & Communication from Punjab Technical University and a postgraduate qualification from AMITY University.