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Barb Gould has over 20 years of diverse work experience in various management roles. Barb is currently the Director of Customer Success at Kareo. Prior to that, Barb worked as the Remote Support Center Manager at All Covered from 2018 to 2021. From 2015 to 2017, they served as the Director of Operations at Experian Consumer Services. Before that, they were the Site Director at StarTek from 2011 to 2014. Barb also has experience as a Consultant at Contract Consulting and Senior Consultant at VCG Consulting. Barb served as the Training Director at Fujitsu Consulting from 2008 to 2009 and as a Project Manager at United Healthcare - Ovations - Prescription Solutions from 2006 to 2008. Earlier in their career, Barb worked as a Performance Consultant at Convergys and as a Principal Consultant at eLoyalty.

Barb Gould attended Maryville University of Saint Louis, where they studied Psychology and Sociology without obtaining a degree. However, no specific information about the start or end years of their education is provided.