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Daniel Andruczyk is a seasoned executive with extensive experience at Kaplan, where roles have included Vice President of Digital Product, Customer Experience & Operational Excellence, and Operational Excellence. Responsibilities have ranged from leading digital customer experience strategies to driving organizational changes that enhance customer and digital experiences. Daniel has a strong background in operational leadership, focusing on shared service organizations and strategic planning to improve revenue, reduce costs, and increase client satisfaction. Prior experience includes managing client-facing support teams at Key Bank. Daniel holds an MBA and a Bachelor of Science in Communication from Kaplan University, alongside a high school diploma from Alden Central High School.