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Mitchell Robinson is an experienced Service Delivery Manager and Support Consultant at Kapish, where responsibilities include team workload management, process creation, and software training. Prior to this role, Mitchell held various positions at FYB, including Team Lead of eForms and QA Team Lead, focusing on infrastructure implementations and providing support for government entities. Mitchell has a background in customer service and sales through positions at Roselyn Court Receptions and Spotlight, as well as tennis coaching roles. Educational qualifications include a Bachelor of Information Technology from RMIT University and a Bachelor's degree in Aeronautics from Victoria University, complemented by a strong foundation in Information Technology from Overnewton Anglican Community College.