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Adam Brooks is an experienced software engineer currently serving as a Senior Software Engineer at Kapiche, an Australian B2B SaaS company focused on transforming unstructured customer feedback data into actionable insights. Adam joined Kapiche in November 2020 after working at NetEngine from February 2016 to November 2020, where Adam held the position of Lead Software Engineer. With a strong background in software development, Adam has contributed to enhancing the efficiency of customer insights teams by streamlining the analysis process.