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Riley Gilbertson is a Customer Success Manager at Traliant since January 2024, where responsibilities include developing and implementing customer success strategies and identifying growth opportunities following the acquisition of Kantola Training Solutions in December 2023. Prior experience includes serving as an Account Manager at Kantola Training Solutions from May 2023 to January 2024, focusing on customer retention and maximizing renewal rates. Additional roles include Market Development Representative at DocuSign, Account Manager at Anheuser-Busch, and Sales Development Representative/Event Coordinator at TF Labs. Riley also worked as a Business Development Associate at Coinme, providing marketing and sales analyses. Riley holds a Bachelor of Arts in Hospitality Business Management from Washington State University, earned between 2017 and 2020.