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Sarah Ciesla is an experienced professional in user experience management and technical support roles, currently serving as the End User Experience Manager at Kaman Corporation since July 2020. Prior to this, Sarah held various positions at Kaman Aerospace Corporation from August 1987 to July 2020, including Manager and Supervisor of Helpdesk Services, where responsibilities included training and mentoring staff as well as overseeing technical support operations. Other roles included Business Systems Administrator, Engineering Data Administrator, and Graphics & Data Coordinator, contributing to hardware, software, and network support, as well as CAD system administration. Sarah holds a Bachelor of Science in Business Administration and Management from Bay Path University, completed in 2014.