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Susan Reynolds is an accomplished professional with extensive experience in sales, client relations, and customer engagement across various industries. Currently serving as the Sales & Client Relations Manager at Kalos Golf since April 2019, Susan excels in personalized client engagement and meticulous project management for luxury golf tours. Previous roles include Customer Engagement Manager at Newland Communities, where Susan developed a national program to improve the sales experience and foster broker relationships for large-scale master-planned communities. Additional experience encompasses roles at Pearl Izumi as a Fit Model, The Strategy Loft in sales and marketing, and commercial real estate positions with Overland Property Services and Wheeler Commercial. Susan's career began at Cartier as a Manager and included significant time at FranklinCovey as a District Manager. Susan holds a Bachelor of Arts in English Literature from Miami University, earned in 1994.