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Alice McAnaw is a Senior Services Consultant at Kallidus, where since May 2019, expertise in L&D, performance management, and HR software has been applied to lead the implementation of the Kallidus suite, providing project management and consultancy to maximize stakeholder outcomes. Previous roles at Kallidus include Service Consultant and Customer Support Analyst, focusing on delivering product support and ensuring effective resolution of customer queries. Prior to Kallidus, Alice served as a Technical Support Agent at 1&1 IONOS, offering technical and product support primarily to small business customers. Alice holds a degree from the University of Gloucestershire, earned between 2013 and 2017.