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Vikki Maggi is an experienced professional currently serving as the Continuous Service Improvement Manager at Kalibrate since June 2022. Previously, Vikki held various leadership roles at eSite Analytics from January 2008 to June 2022, including Systems Director of Client Software Experience, VP of Software Development & Analytics, Senior Director of Projects & Analysis, Director of Projects & Analysis, and Senior Project Manager. Vikki also worked at Le Creuset of America, Inc. as the Real Estate & Demographics Manager from October 2003 to December 2007, and at State Farm Agent as a Customer Service Representative from November 2002 to October 2003. Early career experience includes roles as a Customer Service Coordinator and in Job Cost Accounting at AstenJohnson from 1992 to 1998. Vikki attended the College of Charleston from 1989 to 1990.