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Felicia Soo's work experience begins in 2016, where they started as an Audit Intern at Hup & Co. From there, they moved on to Jibble Group in 2018, where they worked as an Assistant Manager until 2020. In 2020, Felicia joined Ozwin Retailing Sdn Bhd as an Assistant Manager in Business Development until 2021. Felicia then worked as an Inside Sales Consultant at Hiredly from 2021 to 2022. Currently, they are a Customer Success Manager at Kakitangan.com, starting in April 2022.

Felicia Soo obtained their Bachelor's degree in Accounting and Finance from Tunku Abdul Rahman University of Management and Technology. Felicia attended the university from 2015 to 2018.