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Jihae Sophie Ma is a seasoned professional with extensive experience in marketing and strategic planning. Currently serving as 팀장/이사 at Kakao Enterprise since November 2019, Jihae specializes in strategic planning within the marketing division. Previously, at IBM from January 2009 to November 2019, Jihae held various roles including Corporate Social Strategist and Digital Marketing Manager, leading marketing initiatives across multiple sectors such as cloud services and IT solutions. Jihae's academic background includes a BA in French, English, Business Administration, and Pedagogy from Korea University, along with additional studies in English and French literature and translation at Royal Holloway, University of London and the University of London Institute in Paris.