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Erin O'Shea has a diverse work experience in various roles related to information security and privacy. Currently, they hold the position of Senior Manager, Information Security & Privacy at Kajabi since February 2023. Prior to that, they served as the Manager of Information Security & Privacy at Kajabi from July 2022 to February 2023. Before joining Kajabi, Erin worked at NASA Jet Propulsion Laboratory as a Cybersecurity Engineer III from June 2020 to March 2021. Erin also has experience at Virtual Software Equipment & Consulting, where they served as a Compliance Manager from August 2019 to June 2020, and as a Network Security Analyst from August 2018 to June 2020.

Erin O'Shea has a Bachelor of Science degree in Criminal Justice and Corrections from the University of Detroit Mercy. Erin also holds a Master of Science degree in Computer and Information Systems Security/Information Assurance from the same university.

Furthermore, Erin O'Shea has obtained several certifications including the Palo Alto Networks Certified Cybersecurity Associate from Palo Alto Networks in May 2020. Erin also holds certifications in Milestone Certified Design Engineer, Milestone Certified Integration Engineer, and Milestone Certified Integration Technician, all obtained from Milestone Systems in 2020.