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Nick Edwards is an experienced professional with a robust background in managerial consulting and process improvement, currently serving as a Senior Manager at Kaiser Permanente since March 2015. Responsibilities include managing a team of Business Analysts focused on enhancing processes through data analysis, performance metrics development, and stakeholder engagement. Previous roles at Kaiser Permanente encompass business consulting, project management, and claims processing supervision. Prior experience includes operations management at CNA Insurance and claims supervision at The Warranty Group, showcasing expertise in managing high-performing teams and ensuring compliance with service level agreements and quality standards. Nick Edwards holds a Bachelor of Science in Management from Metropolitan State University of Denver and an Associate of Arts in General Studies from Red Rocks Community College.