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Jonathan Garos is a skilled IT professional currently serving as a Senior System Administrator Technical Lead at Kaiser Permanente, where expertise in systems administration and customer service enhances patient care through efficient appointment and referral management. With prior experience as Systems Administrator and Infrastructure Specialist at Credito Real USA Finance, as well as Technical Support Specialist at Amazon, Jonathan has a diverse background in technical support, system management, and troubleshooting across various industries. Jonathan's career includes roles in advertising and automation, and Jonathan holds multiple degrees, including a Master's in Cybersecurity and a Bachelor's in Computer Engineering, complemented by certifications in server administration and business administration for IT companies.