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Amy Arnold, MS, CHES, HC, currently serves as the Director of Strategic Customer Engagement at Kaiser Permanente since November 2013, where responsibilities include developing workforce health program strategies for key customers in the mid-Atlantic region. Prior to this role, Amy founded and served as President of VitalSelf, LLC from January 2008 to May 2015, focusing on health, nutrition, wellness coaching, and education. Amy's extensive experience in the programming and marketing sectors at America Online spans from 1991 to 2007, with various directorial positions. Academically, Amy holds a Master's degree in Health Promotion Management from Nebraska Methodist College, as well as credentials in health coaching from Columbia University and a Bachelor's degree in Leisure Services/Recreation from Radford University.