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Sarah Castillo currently serves as an Associate Registrar at Kaeppel Consulting, LLC, working with the Office of the Registrar at Trinity University since May 2023. Previously, Sarah spent nearly a decade at Texas A&M University-San Antonio, holding the positions of Associate Registrar, Assistant Registrar, Records Management Specialist I/II, and Enrollment Customer Service Specialist. Expertise includes using Ellucian Colleague and Banner systems, managing a high volume of registrar requests, resolving registration and grading issues, supervising staff, and ensuring compliance with state and federal regulations. Furthering professional development, Sarah is pursuing a Master of Professional Studies in Data Analytics and Visualization at the Maryland Institute College of Art. Sarah also holds a Master’s degree in Bicultural Studies from The University of Texas at San Antonio.