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Ray H. is an experienced professional in the fields of IT, CRM, and project management, currently serving as Senior Manager - Regional CRM at K11 Concepts Limited since May 2021. Prior roles include Deputy Head of IT and CRM in the wet market industry, Business Process Excellence Manager at Çü³¼Êϼ¯ˆF, and Assistant Director of the QSM department at Jeanswest. Previous experience also encompasses positions such as Business Analysis Manager at Global Sources and Senior Business Analyst/Project Manager at e-jing Technologies Ltd. Ray holds a Master's degree in Professional Accounting from the University of South Australia and a Bachelor's degree in Mathematics and Statistics from The Hong Kong Polytechnic University.