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Makenna Chambers has extensive experience in customer service and management, with a strong background in drafting procedures and training. Currently serving as a Customer Service Representative at K-Tube Technologies since March 2015, Makenna previously held the position of Customer Service Technical Writer at LifeProof, where responsibilities included managing Standard Operating Procedures, updating templates, conducting training, and overseeing the implementation of a new phone system. Makenna's earlier roles include managing operations at Chic Street Boutique and B2S bags by Samsonite, showcasing skills in inventory control, customer service, and staff supervision. Makenna holds a Bachelor of Arts in Anthropology from the University of California, Merced and has additional education from the University of Hawaii at Manoa.