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Quianna Taylor is a skilled operations associate with extensive experience in benefits coordination and customer service within the healthcare sector. Currently serving as a Benefits Platform Senior Operations Associate at Justworks since December 2022, Quianna previously held the role of Member Benefits Coordinator at Spring Health, where contributions to customer retention and satisfaction were significant. Prior roles include Patient Access Specialist at the Hospital for Special Surgery, achieving a high pre-check-in completion rate, and Care Coordinator at SPEAR Physical Therapy, focusing on patient care efficiency and data accuracy. Quianna holds a Bachelor of Science in Health and Nutrition Sciences with a concentration in Public Health from Brooklyn College.