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Francisco Zafra is a seasoned professional in customer relationship management with extensive experience across various companies and roles. Currently serving as Senior Team Lead for Global CRM at Just Eat Takeaway.com since September 2023, Francisco previously held several positions at N26, including CRM Lifecycle Lead and Senior CRM Lifecycle Manager. Earlier experience at AUTO1 Group as CRM Manager contributed to the company becoming Europe's leading car trading platform. Additional roles include Digital Marketing Manager at Universidad de Málaga, Marketing Specialist at FANS Marketing, and Marketing Assistant at ALFA INMOBILIARIA. Francisco holds multiple degrees in Marketing, Business Management, and Business Economics from universities in Spain, Mexico, and Germany.