Juan Carlos Beltran Contreras is a seasoned telecommunications engineer with extensive experience in networking and client support across Latin America and Central America. Currently serving as a Senior Specialist Engineer at Cable & Wireless Communications since September 2017, Juan Carlos provides Level 3 support for corporate clients. Previous roles include working at Telef贸nica Colombia as a Top Customer Service Professional, focusing on connectivity solutions for Banco Agrario, and at Telef贸nica Telecom as a Quality Assurance Professional, where Juan Carlos contributed to IPv6 and multicast implementation in MPLS networks. Earlier experience at Oesia involved on-site support. Juan Carlos holds a degree in Telecommunications Engineering from Universidad Cat贸lica de Colombia and further specializes in project management in telecommunications, with additional certifications including CCNP and JNCIA.
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