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Jeanna McCaffrey is a dedicated professional with extensive experience in customer success and e-commerce. Currently serving as a Senior Customer Success Manager at Jungle Scout since May 2021, Jeanna excels in supporting enterprise clients, leveraging data-driven insights to enhance customer satisfaction and retention. As an Amazon and e-commerce consultant for Graywall Marketing LLC since January 2017, Jeanna has successfully managed operations for multiple consumer product companies, achieving over $6 million in annual sales and attaining a #1 category ranking. Earlier in their career, Jeanna spent over a decade as a Registered Dental Hygienist in local dental offices, where proficiency in dental procedures and patient education was demonstrated. Jeanna holds an Associate of Arts and Sciences in Dental Hygiene from New York University and a degree in Merchandising Management from the Fashion Institute of Technology.