Lianna Lima is an accomplished talent consultant at Jubilant since August 2022, with a strong background in customer service and project management. Previously, Lianna held roles as a senior implementation consultant and configuration analyst/project manager at PlanSource from August 2018 to October 2022, where expert communication resulted in zero escalations and high customer satisfaction. Prior experience includes providing human capital management advisory services at ADP, serving as a senior customer service representative and team lead at Aon, and working as a customer service representative at Spherion. Lianna holds a bachelor's degree in behavioral sciences and criminology from the University of South Florida, earned in 2015.