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Michelle O. is a skilled professional with diverse experience across various roles. Currently serving as a Specialist at Apple since October 2023, Michelle delivers personalized technical solutions to consumers and business customers, while maintaining expertise in new product features. As a Social Media Manager at Kaleidoscope Social and a Digital Creator for Instagram since March 2021, Michelle has cultivated a following of over 65,000 and achieved more than 20 million views within the first year on Instagram Reels, developing skills in content creation and brand partnerships. Previously, as a Learning Support Mentor at City Year UK from August 2021 to April 2023, Michelle provided academic and emotional support in secondary schools, promoting student growth through various interventions. Michelle holds a Bachelor of Science in Psychology with Linguistics from the University of Warwick and previously completed the International Baccalaureate at The Rochester Grammar School.