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Larissa Steinbock is a Knowledge Management Specialist at JPMorgan Chase & Co. since September 2022, with prior experience as a Customer Success Associate at Salesforce and as a Process Learning Specialist and PtP Help Desk Team Lead at Givaudan. Previously, Larissa served as a Supervising Associate and Senior Associate at EY, effectively executing content strategies and enhancing customer solutions. Additional roles include Campaign Manager at Jampp, Data & App Specialist at Thomson Reuters, and Business and Process Senior Analyst at Elevadores Atlas Schindler in Brazil. Larissa began their career as a Business Consultant at Falconi Consultores de Resultado and an Administrative Assistant at Grupo Santander Brasil. Larissa holds a Bachelor's degree in Microcredit from Universidade Presbiteriana Mackenzie, a Diplomatura in Leadership and Coaching from Universidad Escuela Argentina de Negocios, and a Pós Graduação in Administração Estratégica from FIA.