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Susan Kirk has a diverse work experience spanning various roles and industries. Susan started their career in 1996 as the Program Director of Experiential Learning at the University of Maryland, where they worked until 1998. In 2007, they became the owner of Refreshing Innovations, LLC. In 2013, they joined Justice Ventures International as the Shop for Freedom Manager until 2016. Susan's most recent position was at Freeset USA, where they held the roles of Custom Sales/Key Accounts from 2016 to 2018 and currently serves as the US Sales Director.

Susan Kirk completed their Bachelor's degree in Business Administration with a minor in Communications from Hope College in the years 1984 to 1988. Subsequently, they pursued a Master of Arts degree in College Student Counseling and Personnel Services from the University of Maryland, from 1993 to 1995.