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Dana Kalbouneh has extensive experience in strategic planning and market analysis, currently serving as the Strategy and Market Analysis Manager at Jordan Kuwait Bank since September 2010, where prior roles included Assistant Manager in Marketing & PR and PR Officer. Before joining Jordan Kuwait Bank, Dana Kalbouneh held the position of Information Systems Manager at Downtown Albany BID from September 2005 to August 2009, managing the organization's database and website content, and also worked as a Communications Assistant, contributing to website maintenance and content creation. Dana Kalbouneh holds a Bachelor of Science degree in Computer and Network Engineering from Jordan University of Science and Technology, completed between 1999 and 2004.