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Miguel Martinez Soares is currently a Senior Business Support Consultant at United Consulting™ and United Business Support, focusing on sourcing expertise in retail since May 2023. Prior to these roles, Miguel served as a Customer Care Operational Specialist and Key Account Focal Point at Alcon, where responsibilities included aligning Key Account expectations with company capabilities and optimizing customer satisfaction. Miguel's career also includes experience as a Project Consultant and Junior Business Developer at Unique Career Belgium, along with roles at Alcon as a Customer Care Assistant. Miguel holds a Bachelor’s degree in Communication Management from Thomas More University of Applied Sciences and has furthered education at Escola Superior de Comunicação Social.