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Gaetano Ferruggia is an experienced in-house sales representative currently employed at JOOLZ, a Milk Design BV brand, since August 2019, where responsibilities include monitoring sales orders, providing customer support, and ensuring logistics planning primarily for the Italian, Spanish, and Scandinavian markets. Prior roles include customer service supervisor at BESTSELLER, client manager at Spotzer handling escalated complaints, and translator/teacher at verte-Akademie inlingua Freiburg. Gaetano holds a Bachelor's degree in History and Cultural Anthropology from the Università degli Studi di Palermo and possesses strong communication skills cultivated through diverse roles in customer service and education, utilizing various software tools throughout career.