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Lena Ostermann is an accomplished marketing communication manager with extensive experience across various organizations. Currently, Lena holds dual roles at Jokey Group and KeepIn_global, focusing on internal communication, brand positioning, social media strategies, and event planning. Previously, Lena established a customer success division at FoodTracks, where responsibilities included optimizing customer satisfaction and consulting on digitalization processes. Lena's background also includes leadership positions at Too Good To Go and Rituals Cosmetics, with significant achievements in sales development, team management, and personnel training. Lena's academic background includes a Bachelor of Arts in Business Administration from FOM University and vocational training as a commercial clerk.