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Nicole McLaren is an experienced professional currently serving as Solutions Lead at Rose Rocket since April 2023. Previously, McLaren held various roles at Valuize, including Client Delivery Operations Manager, Senior Technology Consultant, and Technology Consultant from July 2021 to March 2023. At PostBeyond Inc., from August 2019 to July 2021, McLaren excelled as Customer Success Operations Manager, where an Account Retention and Churn prediction model was developed, and as Customer Success Support Lead, achieving significant improvements in customer support metrics. Additional experience includes serving as a Yoga Instructor at NM Yoga and Operations Project Lead at Flipp, where project management across multiple departments was a focus. Earlier career roles included Operations Project Coordinator at Corus Entertainment and support roles in administration. McLaren earned a Bachelor of Arts with Honours from York University, specializing in Communication Studies and International Development Studies.