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Emily Lolli is a Customer Success Representative at Tandem since September 2023, bringing extensive experience in client support and training from previous roles at CoverMyMeds as an Account Coordinator and Account Specialist. At CoverMyMeds, Emily excelled in onboarding new hires, providing daily support to users, and improving team processes through effective communication and training. Prior to that, Emily worked as an Assistant Chocolatier at Pure Imagination Chocolatier, managing operations and training staff. Leadership experience includes serving as Vice President of Design for the Women's Glee Club at The Ohio State University, where Emily managed social media content and designed apparel. Emily's educational background includes a Bachelor of Arts in Sociology from The Ohio State University.