Mike Cousins is a seasoned Customer Care and Sales professional with 30 years of experience. Currently serving as a Customer Care Coordinator at Johnston Group Inc. since March 2024, Mike previously held roles including Senior Product Specialist at HERD North America and various positions at Nexgen Janitorial and Shaw Communications. Expertise includes creating effective sales messages, employing innovative problem-solving skills, and implementing systems for operational improvement. Mike holds a Bachelor of Business Administration in Marketing from RRC Polytech, earned between 1999 and 2001.
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