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Shawna Gannaway has extensive experience in customer service and real estate, currently serving as the Director of First Impressions and REALTOR® at John R. Wood Properties since October 2011. Prior experience includes the role of Member Services Director at Joplin Family YMCA from July 1992 to October 2008. Shawna Gannaway holds a Bachelor of Science in Business from St. Leo University, earned between 2006 and 2008, and graduated from Parkview High School in 1990.