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Josephine Rollka serves as Vice President of Program Delivery at John Hancock, leading strategy and transformation initiatives for the US segment since August 2009. With a strong background in operations planning, transformation, and information technology, Josephine has held several senior leadership roles, including Vice President for Operations and Transformation, where responsibilities included implementing Agile methodologies for life insurance processes. Previous positions encompass extensive management of IT teams, project offices, and support services, notably overseeing multimillion-dollar budgets and large teams. Josephine's career spans various roles at John Hancock and its subsidiaries, including significant contributions to the integration of Manulife. Josephine holds a Bachelor of Science in Business Management from Emmanuel College and participated in management development programs at Boston University.