Bryan H. is an Information Technology professional with a diverse background, currently serving as an Information Technology Help Desk Technician and Backup Specialist at John G. Ullman & Associates, Inc. since April 2023, where responsibilities include handling up to 20 IT tickets per day and managing backups in various environments. Previously, Bryan H. worked as a Q/A Engineer at Real Estate Wealth Network, executing over 400 tests and managing VOIP systems. Earlier experience includes roles as a Client Support Representative and Repair Technician, alongside supporting technical aspects as a Computer Lab Assistant at Genesee Community College. Educational qualifications include a Bachelor of Applied Science in Cyber Security from Southern New Hampshire University and an Associate of Applied Sciences in Computer Systems and Networking Technologies from Genesee Community College.
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