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L. Paz Rickenmann currently serves as a Customer Care Specialist at JobCloud SA, specifically with jobup.ch, since May 2024. Prior experience includes roles as a Product Evangelist and Researcher, as well as Learning Methods Specialist at Rise Up from November 2021 to November 2023. L. Paz Rickenmann also worked at Swissport from November 2014 to July 2021 as an Agente d'escale auxiliaire. Educational qualifications include a Master en sciences de l'Information with a focus on online training from HEG (2018-2020) and a Baccalauréat in sciences économiques et sociales, specializing in History from the University of Geneva (2012-2016).